FAQ

What are ShinyHome peel and stick tiles?

ShinyHome peel and stick tiles are decorative wall tiles made for simple home refresh projects. They help update kitchens, bathrooms, laundry rooms, RVs, and small corners without grout, mortar, or traditional renovation work.

Are ShinyHome tiles real ceramic tiles?

No. They are not traditional ceramic tiles. They are lightweight self-adhesive decorative wall tiles designed to create a tile-inspired look with easier installation and less mess.

Our 3D gel tiles have a raised resin surface that adds shine, depth, and a soft dimensional look.

What is the difference between 3D gel tiles and wall panels?

3D gel tiles usually have a glossy resin surface with a softer, raised finish. They are ideal for kitchen backsplashes, bathroom splash areas, and decorative wall updates.

Wall panels focus more on texture and material expression. Depending on the collection, they may feature metallic, brushed, mosaic, stone-look, or geometric finishes.

Do I need grout, glue, or special tools?

No grout or mortar is needed. Most projects only require simple tools such as a ruler, pencil, level, scissors, or a utility knife.

How should I prepare the wall before installation?

Apply the tiles to a surface that is smooth, flat, clean, dry, and free from dust, oil, moisture, and peeling paint. Surface preparation is one of the most important steps.

How do I install ShinyHome tiles?

Clean and dry the wall completely. Measure the area and draw a straight guideline. Cut the tile if needed. Peel off the backing paper, align the tile carefully, and press it firmly onto the wall.

Continue applying the next sheet according to your product style. Some designs need edge overlap, while others need careful alignment.

Can I reposition the tiles during installation?

You may carefully adjust the tile before pressing it firmly. Once the adhesive has bonded to the wall, removing and repositioning may weaken the adhesive or damage the wall surface.

Can I cut the tiles?

Yes. Most ShinyHome peel and stick tiles can be cut with scissors or a utility knife. For cleaner edges, measure carefully, mark your cutting line, and cut slowly on a flat surface.

How do I keep the tiles aligned?

Use a level to draw a light horizontal guideline before installing the first row. Do not rely only on the countertop or wall corner, as they may not be perfectly level.

What surfaces can I apply ShinyHome tiles to?

They work best on smooth, clean, dry, and flat indoor surfaces, such as smooth painted walls, existing ceramic or glass tiles, glass, metal, smooth wood panels, acrylic, and plastic surfaces.

Can I install them over existing ceramic tiles?

Yes. Existing ceramic or glass tiles are usually suitable if they are smooth, clean, dry, and free from oil or dust. Very deep or wide grout lines may affect the final appearance.

Can I apply them to painted walls?

Yes, but please be careful. The adhesive is designed for long-lasting hold, so removal may peel paint or damage painted surfaces, especially if the paint is old, weak, peeling, or not fully cured.

Can I apply them to textured walls?

We do not recommend textured, rough, dusty, uneven, peeling, or porous surfaces. Uneven surfaces reduce contact between the adhesive and the wall, which may lead to lifting or air gaps.

Can I use them in a rental home?

Yes, they can be a practical way to refresh a rental space. However, removal results depend on the wall surface. If you are renting, test a small hidden area first or check with your landlord.

Can I use ShinyHome tiles in the kitchen?

Yes. They are suitable for kitchen backsplashes and everyday splash areas. They help refresh the kitchen wall without traditional tile work.

Are ShinyHome tiles heat-resistant?

Yes, they are heat-resistant for normal kitchen backsplash use, but they are not fireproof.

Do not install them in direct contact with open flames, gas burners, or extremely high heat sources. Keep them at least 15 cm / 6 in away from the center of the flame or direct heat source.

Can I install them behind a stove or gas cooktop?

They may be used near a stove area if there is enough distance from direct flame and high heat. Heat resistance does not mean fireproof protection.

Can I use them in the bathroom?

Yes. They can be used on bathroom walls, vanity backsplashes, laundry rooms, and splash areas when installed on smooth, clean, and dry surfaces.

Can I use them inside a shower?

We do not recommend installing them in areas with constant direct water exposure, such as inside a shower or bathtub. They are better for splash areas that are not continuously soaked.

Are they waterproof?

The surface is water-resistant and easy to wipe clean. Proper installation is important. Water should not enter from loose edges, gaps, or poorly attached areas.

How do I clean the tiles?

Clean with a soft cloth or sponge using water or a mild cleaner. Avoid abrasive pads, harsh chemicals, strong acidic cleaners, and sharp scraping tools.

How do I know how many tiles I need?

Measure the width and height of your project area to calculate the total coverage. We recommend ordering 5–10% extra for cutting, corners, pattern matching, installation mistakes, or future replacement.

Will the color look exactly like the photos?

We do our best to show product colors accurately. However, colors may vary slightly due to lighting, screen settings, camera conditions, room environment, and production batches.

Can products from different batches have color differences?

Yes. Slight color differences may occur between production batches. For the best result, order enough quantity for your full project at one time.

Can I order samples before buying a full set?

If samples are available, we recommend ordering samples first. Samples help you check the real color, finish, texture, and light reflection in your own space.

Can I change or cancel my order?

Please contact us as soon as possible after placing your order. If the order has not been processed or shipped, we will do our best to help.

Can I return the product if I change my mind?

Please refer to our Return & Refund Policy for detailed return conditions. In general, products should be unused, uninstalled, uncut, and in their original packaging to be eligible for return.

Can I return tiles after they have been installed?

Installed, used, cut, or damaged products are usually not eligible for return unless there is a confirmed product quality issue. Check the color, quantity, size, and style before installation.

What should I do if my order arrives damaged?

Contact us with your order number and clear photos of the damaged product and packaging. We will review the issue and help provide a suitable solution.

What if the tiles do not stick well?

Adhesion issues are often related to wall surface condition. Make sure the surface is smooth, clean, dry, and free from dust, oil, peeling paint, or texture.

If you need help, send us photos of the wall surface and installed tiles so we can better understand the issue.

What are ShinyHome wall panels?

ShinyHome wall panels are decorative wall covering products designed to add texture, depth, and style to interior spaces. Depending on the collection, they may feature metallic, brushed, mosaic, stone-look, or dimensional finishes.

Are wall panels suitable for DIY installation?

Yes. Our wall panels are designed to make home refresh projects easier and more accessible. Always follow the installation instructions and prepare the surface properly before applying.

Where can I use wall panels?

Wall panels can be used for kitchen backsplashes, bathroom accent walls, laundry rooms, RV interiors, entryway walls, coffee corners, and selected commercial spaces.

Can wall panels be used on floors?

No. ShinyHome wall panels and peel and stick wall tiles are designed for walls and decorative vertical surfaces. We do not recommend using them on floors.