Terms of service
Terms of Service
Welcome to ShinyHome.
By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.
Overview
This website is operated by ShinyHome. Throughout the site, the terms “we,” “us,” and “our” refer to ShinyHome.
By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service, including any policies referenced on our website, such as our Return & Refund Policy, Privacy Policy, and Shipping Policy.
If you do not agree with these terms, please do not use our website or place an order.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products or website for any illegal or unauthorized purpose.
You agree not to misuse, copy, interfere with, or attempt to damage our website, systems, content, images, product information, or services.
Product Information
We make reasonable efforts to display our products, colors, textures, sizes, and details as accurately as possible.
However, product colors and textures may appear slightly different due to screen settings, lighting, photography, production batches, and material characteristics.
For peel-and-stick tiles, wall panels, and other decorative home products, slight variations in color, texture, surface finish, or size may occur and are not considered defects.
Please review product descriptions, measurements, usage recommendations, and installation instructions before placing your order.
Product Use and Installation
Our products are intended for decorative home improvement and surface refresh purposes.
Customers are responsible for checking whether the product is suitable for their intended surface, environment, and use before installation.
For best results, products should be applied according to the product instructions and only on suitable, clean, dry, smooth, and properly prepared surfaces.
We are not responsible for installation problems caused by unsuitable surfaces, improper preparation, incorrect application, cutting mistakes, misuse, or failure to follow product guidance.
Orders and Payment
When you place an order, you agree that all information you provide is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be fraudulent, suspicious, incomplete, or placed in violation of these terms.
Prices, promotions, discounts, and product availability may change without notice.
Payment must be completed before an order is processed or shipped.
Shipping and Delivery
Shipping times are estimates and may vary due to carrier delays, weather, customs processing, address issues, peak seasons, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete shipping address.
We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.
Once an order has been shipped, it may not be possible to cancel or change the order.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Products that have been installed, cut, trimmed, peeled, used, damaged after delivery, or removed from their original backing may not be eligible for return.
Please review our Return & Refund Policy before placing your order.
Damaged or Incorrect Items
Please inspect your order after delivery.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:
Please include your order number and clear photos of the product, packaging, and shipping label if applicable.
After reviewing the issue, we may offer a replacement, refund, or another appropriate solution.
Intellectual Property
All content on this website, including product images, text, graphics, designs, logos, layout, photography, videos, and other materials, belongs to ShinyHome or is used with permission.
You may not copy, reproduce, distribute, modify, sell, or use any website content without our written permission.
User Comments and Submissions
If you send us reviews, photos, feedback, suggestions, or other content, you agree that we may use, reproduce, edit, publish, or display such content for business, marketing, customer service, or website purposes, unless otherwise prohibited by law.
You are responsible for ensuring that any content you submit does not violate the rights of others.
Prohibited Uses
You may not use our website or products:
For any unlawful purpose
To violate any applicable laws or regulations
To infringe upon our intellectual property rights or the rights of others
To submit false, misleading, or fraudulent information
To upload or transmit viruses, malware, or harmful code
To interfere with the security or operation of our website
To collect or track personal information of others without permission
We reserve the right to terminate access to our website or services for any prohibited use.
Third-Party Links and Services
Our website may include links to third-party websites, payment providers, shipping providers, apps, or services.
We are not responsible for the content, policies, practices, or services of third parties.
Your use of third-party services may be subject to their own terms and policies.
Limitation of Liability
To the fullest extent permitted by law, ShinyHome shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
This includes, but is not limited to, damages related to installation mistakes, surface damage, product misuse, delayed delivery, loss of use, loss of data, loss of profits, or other related losses.
Our liability for any claim related to a product or order shall not exceed the amount paid for the product in question.
No Guarantee of Results
We do not guarantee that every product will be suitable for every surface, room, climate, or installation condition.
Final results may vary depending on surface preparation, installation method, lighting, wall condition, product batch, and individual use.
Changes to Products, Prices, and Services
We reserve the right to modify, discontinue, or update products, pricing, promotions, descriptions, images, website content, and services at any time without notice.
We are not responsible for typographical errors, pricing errors, product description errors, or availability errors. If an error is discovered after an order is placed, we may contact you to correct the issue or cancel the order.
Account and Customer Information
You agree to provide accurate and current information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you agree to the collection and use of information as described in our Privacy Policy.
Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time by posting updates on this page.
Your continued use of our website after any changes means that you accept the updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at: